What You Need to Know about Public Liability Claims

If you have been injured as a result of somebody else’s negligence, also referred to as Public Liability, it is essential to understand the process of making a Public Liability claim. This article will provide an overview of Public Liability claims in Australia, including the process of making a claim and the types of compensation that may be available.

What Is Public Liability?

Public Liability is a type of insurance that covers a business or individual for any legal liability arising from injury to a third party, or damage to their property. This type of insurance provides protection for the policyholder against claims for compensation for death, bodily injury or damage to property caused by the policyholder’s negligence.

In Making a Public Liability Claim

1. Financial Compensation: Once you have made a Public Liability claim you may recover financial losses incurred due to the negligence of another party. This could include medical expenses, lost wages, property damage, and other costs associated with the incident.

2. Reimbursement of Expenses: Public Liability claims can also help you recover any out-of-pocket expenses you may have incurred as a result of the incident. This could include the cost of medical treatment, travel expenses, and other costs related to the incident.

3. Justice: Public Liability claims can help bring justice to those affected by the negligence of another party. By making a claim, you can hold the responsible party accountable for their actions and ensure that justice is served.

4. Deterrent: Making a Public Liability claim can also act as a deterrent for future negligence. By making a claim you can help ensure that the responsible party is held accountable for their actions and that similar incidents do not occur in the future.

The Process to follow for a Public Liability Claim

We will explain the process for public liability claims, step-by-step.

Step One: Seek Medical Attention

The first thing you should do if you’ve been injured due to someone else’s negligence is to seek medical attention. Even if you don’t think your injury is serious, it’s important to get checked out by a medical professional. This will ensure that your injury is treated correctly and that any future claims you make are based on accurate medical evidence.

Step Two: Gather Evidence

Once you’ve received medical treatment, you should begin to gather evidence to support your claim. This could include photographs of the accident scene, witness statements, medical records, and any other documentation that may be relevant. It’s important to be as thorough as possible when gathering evidence, as this will make your case much stronger.

Step Three: Contact a Lawyer

Once you have all the evidence you need, and you have made a claim you should contact a lawyer who specialises in Public Liability claims. They will be able to advise you on the best course of action, and will be able to provide you with legal representation if necessary. Your lawyer should be able to tell you whether your claim is likely to be successful, and will be able to help you to negotiate a fair settlement.

Step Four: Negotiate a Settlement

Once your claim has been assessed, you may be able to negotiate a settlement with the other party. Your lawyer will be able to help you to do this and will be able to ensure that you receive a fair amount of compensation. If the other party refuses to negotiate, you may need to take the case to court.

Step Five: Receive Your Settlement

Once you have agreed on a settlement, the other party will pay you the amount of compensation you are entitled to. This will usually be paid directly into your bank account or you may receive a cheque. It’s important to keep your settlement paperwork safe, as you may need to refer to it in the future.


It is important to understand the basics of Public Liability claims in Australia. Knowing the different types of Public Liability claims and the process of pursuing a claim can ensure that you are aware of your rights and how to receive compensation.

If you have been in injured and made a claim, D’Angelo Legal’s team of Personal Injury Lawyers can help you. Start the conversation today!

Disclaimer: The information contained in this article is intended for general informational purposes only and does not constitute legal advice or establish a solicitor-client relationship. The content is provided as is, without express or implied warranties of any kind or considering your circumstances. This article is not intended to be a substitute for obtaining legal advice from a solicitor. Readers are encouraged to consult their legal advisors for specific legal advice tailored to their needs. No reader should act or refrain from acting based on this article’s information without seeking professional legal advice.